Smooth arrivals, carefree stays, stress free departures
BaggageTAXI handles your guests’ baggage and transfers from arrival to departure — boosting satisfaction, reviews, and revenue without adding extra work for your team.
Don’t let luggage be a problem
Elevate the Travel Experience with Baggage Freedom at Every Touchpoint
Changing the customer journey by offering BaggageTAXI to collect and manage luggage can transform the hotel guest experience. With BaggageTAXI, guests no longer need to worry about their bags – they can have their luggage picked up, securely stored, and delivered to their next destination, allowing them to fully enjoy their trip without the stress or time lost to baggage handling. It’s a simple, time-saving solution that enhances the guest experience, boosts satisfaction, and increases revenue potential for hotels.
Guest Inconvenience
Guests often arrive early or check out late, only to be burdened by their bags, making it difficult to fully enjoy their trip. They either have to lug their luggage around or return to the hotel to retrieve it later, wasting valuable time.
Operational burden
Staff members are tasked with handling last-minute storage requests, organizing transport, or coordinating baggage handling, which diverts attention from more important service tasks.
Lost time for guests
Many guests end up wasting time making U-turns or backtracking to pick up their bags, which detracts from the enjoyment of their trip. This problem is especially pronounced when guests are in transit between activities or trying to catch a flight.
Revenue missed
Hotels are missing an opportunity to elevate guest satisfaction by offering a seamless baggage solution. By not addressing this issue, they risk lower guest loyalty and can miss out on additional revenue streams that could come from offering baggage services.
The solution
Add us to your booking flow, after guest made a reservation.
The moment guests confirm their reservation, they can book a baggage service or transfer without leaving your booking flow. With BaggageTAXI, your guests can arrange baggage collection, storage, delivery, and optional transfers right after booking their stay no calls, no emails, no delays. You can also book services on their behalf in just a few clicks, giving you full control over their arrival experience.From Runway to Room smooth, Profitable Arrivals
Seamless integration for Hotels
Simplify guest experience and boost revenue
Effortless integration with your existing systems
Once guests confirm their booking, they’ll be automatically prompted to arrange baggage services, all while keeping their details consolidated in one secure platform.
Boost your
revenue with zero effort
Earn commission on each baggage service booking, with the flexibility to set your own rate. Our system provides valuable guest insights, making it easy to offer additional services like early check-in, late check-out, return transfers, and room upgrades—all with minimal effort from your team.
Dedicated 24/7 support for your guests and staff
Leave all baggage and transfer inquiries to us. Our support team is available around the clock to assist your guests and provide any assistance your staff may need, so you can focus on delivering exceptional hospitality while we ensure a smooth and seamless journey for every guest.
A service your guests will thank you for
We carefully select, train, and continually assess top-tier English-speaking drivers who are experts in the city, ensuring a warm welcome for your guests even before they enter your lobby. This enhances guest satisfaction and drives glowing reviews.
Testimonials: Our hotel ally say it best
"We started using BaggageTAXI last season — and it completely changed our arrival experience. Guests love it, our team loves it, and our reviews have never been better. We have a real solution for a problem"
– 5-star hotel manager, Dubai
